Housekeeping App by HKeeper: Celebrate Your Most Valuable Employees
While the hospitality industry recently celebrated International Housekeepers Week, should our appreciation for housekeepers be limited to just one week?
HKeeper celebrates Housekeepers for 52 consecutive weeks of the year.
The Housekeeping department plays a crucial role in delivering the product that hotels sell: clean guest rooms.
Without housekeeping to clean the rooms, the marketing team, front desk agents, and hotel sales departments would have nothing to sell. Housekeeping is the foundation of our business.
It's worth noting that while other frontline departments are equipped with essential software like PMS, CRM, RMS, and more, the housekeeping department often lacks such tools, resulting in manual processes.
The HKeeper team changed this and developed an App for Housekeepers to make their work visible and appreciated.
Imagine your Housekeepers receiving their tasks digitally through HKeeper's Housekeeping app, which allows them to:
- receive and update task statuses from start to finish, paused, DND, refusal, or delayed service in real-time;
- view information about actual room occupancy status and any special requests;
- document everything what related to the task by taking pictures;
- get notifications for priority tasks;
- follow task checklist and to do a self inspection;
- record what was used during tasks execution like linen, amenities, minibar consumption etc.;
- create remarks regarding maintenance or other issues and send directly to a doers with the pictures attached;
- directly communicate with the supervisor via 'Chat' module, and use implemented translator to break down the communication barrier among employees instantly;
- report Lost & Found items with the pictures attached;
- perform tasks with minimum effort and time due to user-friendly interface.
Celebrate your Kings and Queens of cleaning with the best Housekeeping app, enabling all hotels to deliver remarkable guest experiences.