Housekeeping Workflow
The HKeeper digital housekeeping task management and messaging function eliminates all paper reports rendering time lost through phone and walkie-talkie communications totally obsolete and instantly eliminates any opportunity for tasks to get lost or ignored.
All workflow is managed through a single Dashboard via a browser or mobile app to see at-a-glance the current tasks' progress levels, get updated on cleaned rooms in real-time, reduce execution times, and save money for the hotel.
HKeeper users communicate in their own language with other language users clearly and concisely, all on their phones with all data stored in our servers.
Upon login to the HKeeper mobile app, the housekeeping staff immediately receives the assigned tasks for that day.
Alerts allow managers to monitor and manage task workflow transparently 24/7 in real-time against individual performance metrics.
Cleaning tasks can be scheduled, managed, and prioritized by the supervisor with task notes and checklists.
Self-inspection - proof of completion of all tasks includes the option for staff to provide photos that verify task status live and in real-time.
Front-line staff and managers see the cleanliness of rooms in real-time using two-way integration with the property management system (PMS).
"Since we started to use HKeeper, we have seen significant benefits both internally and how service is provided to guests. HKeeper has saved a lot of time for me on administrative and preventative work organization while giving an opportunity to analyze the workflow and see negative patterns immediately and simplify everyday routines."
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