Hotel Automation: The Future is Here
For most hoteliers, surviving the crisis meant slashing operating expenses, most coming from so-called 'furloughs' or operating with 'the main core'. To cope with reduced staff, hoteliers attempted to delegate numerous daily tasks to a select few remaining personnel, but...
Considering the widespread adoption of remote work during the coronavirus pandemic, it's essential to maintain social distance to uphold your standards. However, many are still uncertain about how to navigate this situation. The only way is to change a perspective and look at technology options and automation tools that may save the industry.
The benefits of automation for hotels are many: increased productivity, lower operation costs, a better experience for both staff and guests, more accurate forecasts, and more precise pricing decisions. As new technologies evolve and existing ones mature, the hotel industry will have ample opportunities to redefine offerings and services. As you look ahead to the future of work, automation can keep your property competitive and able to respond to the dynamic needs of these quite turbulent times.
A proper IT solution enables automation of the following operational processes:
- task assignment for Housekeeping, Maintenance, and other departments (to save time);
- preventive maintenance and project planning;
- convert each guest request into a task and send it directly to a doer;
- channelize information from all departments;
- real-time task execution workflow updates;
- real-time maintenance issues notifications;
- measure personnel efficiency & quality performance;
- generate reports & analytics in real-time;
- track material usage.
Hotel automation tools give you full control over hotel operations without increasing your workload, instill confidence in maintaining your standards, and provide the opportunity to do more with less!
Automation is no longer just a component of future success; it's essential in the present.
