Mobile app for staff
Using the HKeeper mobile app, each employee gets the ability to document an event or an action digitally, take photos, add remarks, and record all questions regarding guests' requests.
Information is communicated instantly to all in real-time.
Supervisors, notified immediately, can make timely decisions and communicate quickly, efficiently, and effectively.
The HKeeper Mobile App allows staff to view assigned tasks and work on them in real-time and update task statuses throughout the process - started, paused, DND, refusal, delayed and finished.
Multilingual chat allows communicating in any language with confidence.
Employees also see information specific to the room type with occupancy status as well as the materials used and discarded in each task.
"Since we started to use HKeeper, we have seen significant benefits both internally and how service is provided to guests. HKeeper has saved a lot of time for me on administrative and preventative work organization while giving an opportunity to analyze the workflow and see negative patterns immediately and simplify everyday routines."
per room, per month!
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