The Hkeeper system will never let a maintenance task fall through the cracks.
Staff and guests can initiate a maintenance request which is instantly turned into a task for the department and, once in the system, the task is and follows a transparent process flow subject to the hotel’s established standards.
Escalation protocols are in place and the relevant alerts are set to ensure completion with proof and photos.
Take control and provide the best possible guest satisfaction levels.
Click - icons generate automated tasks and simplify management for all users, no more pen and paper!
All workflow is managed through a single dashboard to see, at-a-glance, the progress levels of the current tasks, get updated in real-time.
The Hkeeper digital maintenance task management function eliminates all paper reports while rendering time lost through phone and walkie-talkie communications totally obsolete, instantly eliminating any opportunity for tasks to get lost or ignored.
"Since we started to use HKeeper, we have seen significant benefits both internally and how service is provided to guests. HKeeper has saved a lot of time for me on administrative and preventative work organization while giving an opportunity to analyze the workflow and see negative patterns immediately and simplify everyday routines."