Guest service
The HKeeper Virtual Concierge is designed by hospitality people to combine our hospitality ‘humanity’ with innovative technology.
The Digital Concierge functions through a simple QR code scanning interface with the guest’s mobile phone enabling instant touchless communication.
Guests have access to staff and a plethora of revenue-generating products and services for the hotel.
No line - No middle man, as the HKeeper Virtual Concierge is able to dispatch any amount of requests at a time!
Our QR code feature is easy to implement and with zero investment.
Guests can stay connected with you even after they check out from the hotel, an effective way to grow your direct bookings.
The automated task assignment process decreases up to 30% of the operational expenses and enables your employees to work seamlessly and hassle-free.
No missed and overdue guest requests, the HKeeper Digital Concierge escalation system sends alert messages to include the general manager.
The QR scanning option makes the guest’s experience touchless and contactless.
Place QR codes strategically around the hotel.
Be green and sustainable as no need for printed guest marketing materials anymore.
"Since we started to use HKeeper, we have seen significant benefits both internally and how service is provided to guests. HKeeper has saved a lot of time for me on administrative and preventative work organization while giving an opportunity to analyze the workflow and see negative patterns immediately and simplify everyday routines."
per room, per month!
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