We are continuing the HKeeper Product Tour, the series of articles on HKeeper features. And today, we will consider our Mobile Applications for linear staff and executives. So, let’s get started!
Who's the main source of information about the situation in a hotel’s guest rooms? Usually, it is a guest or Room Attendants who are using simple walkie-talkies or regular pen & paper for daily communications while guests use smartphones. Thus, guests can take photos and publish them on guest review sites faster than housekeepers can report problems to the manager and submit work tasks to the maintenance department. Don’t you think it is fair?
The HKeeper mobile app was developed with a true understanding of the challenges that hotel departments face daily.
We designed a user-friendly, multilingual application for your employees to connect and manage their tasks in real-time.
70% of the interface is visual
Just imagine, no more paper, phone calls, or lost tasks and instead, with HKeeper mobile app your linear employees will have the abilities to:
- Receive assigned tasks and work on them in real-time.
- Update task statuses from start to finish, paused, DND, refusal, or delayed service.
- View information about room type, occupancy status, and any special requests.
- Receive notifications for priority tasks and messages.
- Record what was used during task execution.
- Create remarks regarding Maintenance or other issues and attach photos.
- Report Lost & Found items.
- Instantly communicate through chat with the supervisor in any language.
The executives' mobile app version is a little bit different. It has more functionality with a greater level of access to the information about tracking, inspecting, and evaluating statuses of all assigned tasks in real-time and on the go.
The application permit to add new tasks, send messages, and see room occupancy statuses. Also, all executives have access to the logbook and stay updated without extra calls.
Being informed on time allows you to make the right decisions on time and improve performance.
The mobile application functions equally well with or without Wi-Fi.
They say, take care of your people, and they'll take care of business! With HKeeper mobile app you create a secure environment at your workplace and give your team what they truly deserve - easy to use tool to keep top talent and improve their performance!