HKeeper Product Tour: Time To Become Mobile
We are continuing the HKeeper Product Tour, the series of articles on HKeeper features. Today, we will explore our Mobile Applications designed for both linear staff and executives.
Who's the main source of information about the situation in a hotel’s guest rooms? Typically, guests or room attendants rely on simple walkie-talkies or pen & paper for daily communications, while guests use smartphones. Thus, guests can take photos and publish them on guest review sites faster than housekeepers can report problems to the manager and submit work tasks to the maintenance department. Don’t you think it is fair?
The HKeeper mobile app was developed with a true understanding of the challenges that hotel departments face daily.
We have designed a user-friendly, multilingual application for your employees to connect and manage their tasks in real-time.
70% of the interface is visual
Imagine: no more paper, phone calls, or lost tasks. Instead, with the HKeeper mobile app, your linear employees will be able to:
- Receive assigned tasks and work on them in real-time.
- Update task statuses from start to finish, paused, DND, refusal, or delayed service.
- View information about room type, occupancy status, and any special requests.
- Receive notifications for priority tasks and messages.
- Record what was used during task execution.
- Create remarks regarding Maintenance or other issues and attach photos.
- Report Lost & Found items.
- Instantly communicate through chat with the supervisor in any language.
The executive's mobile app version differs slightly. It offers greater functionality and provides executives with enhanced access to track, inspect, and evaluate the statuses of all assigned tasks in real-time and on the go.
The application permits users to add new tasks, send messages, and view room occupancy statuses. Additionally, all executives have access to the logbook and can stay updated without making extra calls.
Timely information enables you to make informed decisions and improve performance.
The mobile application functions equally well with or without Wi-Fi.
As they say, take care of your people, and they'll take care of the business! With HKeeper mobile app you create a secure environment at your workplace and give your team what they truly deserve - easy to use tool to keep top talent and improve their performance!
