HKeeper Key Benefits for Hospitality Employees

According to the statistics, a hospitality industry is one of the largest employers in the world. The hospitality industry was the №1 employer in the United States (as of 2017), supporting 7.8 million jobs. At the same time, it's one of the highest staff turnover. 

In addition to the direct impacts of hiring expenses and the extra time dedicated to recruiting and training processes, hotels also experience a decline in service quality due to high staff turnover rates. For sure, it's affecting the guest experience, property ratings, and profit in general. It sounds alarming, doesn't it?

In a nowadays digital world, one of the most useful tips for retaining hotel staff is to invest in hotel technology. Such software as HKeeper may help to retain staff and create a positive work environment.

Take a look at HKeeper's 3 key points to make life easier for your employees:

1. Optimizing Hotel Employee’s Workflows

Did you know that the vast majority of employees say that their new job is NOT what they expected! This is particularly relevant to hotels that still use old-fashion ways to manage their property; even at a high-end boutique hotel that may have the best manager, you can see that they still using pen and paper to manage and track their daily tasks!

With an increasing number of millennials entering the job market each year, it is essential for hotels to meet the needs of their digitally savvy employees.

Let’s get back to the examples. You run a small property with 100-150 rooms and keep records with paper and pen or in Excel sheets. Imagine the kind of time and effort that goes into maintaining a log of every single task from each department that happens daily: housekeeping, maintenance, front desk, etc. Employees may begin seeking employment elsewhere, as this outdated method of managing operations is not only inefficient but also fails to meet modern workplace expectations.

Invest in HKeeper, and you will notice that your staff no longer have to manually assign tasks, print them, or worry about losing a paper with important info. That apart, they will also have the luxury of time to focus on better guest experience and building your reputation.
 
2. Create Safety Environment

If you run a hotel, hundreds of guests pass through your hotel's doors regularly. As an employer, it is your responsibility to maintain a safe and healthy workplace; it enables the employees to work comfortably without concerns for their safety.  

In HKeeper, we did our best to make sure employees have a safe environment to work. Our Software as a Service (SaaS) enables real-time tracking of tasks and employee locations via any device. This means, for example, that if a maid goes missing during her work, HKeeper can show her last location quickly and easily or contact her through the ’Chat’ window.

Also, if an employee is not active and task status is not changing in a  certain period, HKeeper will notify you about it.

The user of mobile applications can take a picture at any time, and that is one more way of tracking any actions.
 
3. Material Usage Tracking & Managing Inventory

We all know how important to track stock balances and keep inventory up-to-date. Until now, the counting procedure and another similar counting in the hotels are done manually. Imagine how many hours it takes? During peak occupancy when the hotel is bustling with activity, your supervisor-in-charge may face a daunting task trying to manually manage and track all hotel amenities. It is not a very smart way of performing a task that crucial — time to look towards hotel technology and adopt the HKeeper software and avoid manual counting, makes it faster and error-free.

The HKeeper is a Virtual Employee on your board that is never late or tired, it's intelligent, multitasking, multilingual, and finally, it's responsible & systematic.

Therefore, embracing technology solutions that streamline and automate processes will enable hotel managers and owners to optimize their staff's time and efforts.

Digital technologies are no longer optional but essential for the hospitality industry!

For more information on what HKeeper can do for your business, check out our website.