Not a day goes without breaking news about coronavirus and its negative impact on the travel and hospitality industries. The truth is, the pandemic is temporary and sooner or later it will pass. Thus, we should continue to plan for the future, as well as take steps to reduce long-term damage from the virus and strive for a faster recovery.
They say never look back unless you want to go that way. We want to help the hospitality industry to move forward and here’s how.
According to the recent statistics and projection of hotel industry experts, COVID-19 will make hotels take a harder look at safety-conscious procedures across the whole world. Guests will not only need a clean room to sleep in, but they’ll also need to trust that it is clean indeed.
Today, when remote work via digital platforms becomes a new form of reality, using technology solutions may help hotels to send the message to their guests that their rooms are clean, free of germs, and safe to stay in. It may help to build trust in guests' minds, especially for those who are eager to get back on the road but are still afraid of the idea to stay in a hotel.
Previously guests were not provided with any information about the cleaning process that was done in the room and they could only see how clean their room was upon arrival. Today HKeeper provides guests with a Cleanliness Certificate, confirming that cleaning and disinfection were done in the room prior to their arrival.
The main point here is that Cleanliness Certificate generates automatically after the cleaning is done; it based on a checklist that was used by the person who performed the cleaning.
Providing such transparency is a straight way to regain the trust of guests!
Cleanliness Certificates can be customized and include a Checklist & Inspection list according to the COVID-19 protocol that each accommodation provider must have. A certificate can be issued for each room, public area, or a whole hotel. It can include the Cleaning person’s name and their qualification, Manager's contact info who is responsible for Cleanliness, rooms photo, and the hotel Logo. The Certificate can be sent digitally to the guest through email or handed a printed copy during checking-in.
We believe that Cleanliness Certificates not only help our industry to adjust the effects of a global pandemic but also bring travelers additional peace of mind about a safe stay in your hotel.
Contact us to know more about HKeeper Cleanliness Certificates.